Thursday, March 26, 2020

Review Your Refund Or Cancellation Policy For Retention











About:

How much does a refund/cancellation policy really matter?



Does anyone actually read these things? Isn't it just a formality?



It can be easy to think this way, but the fact is, this stuff matters. 



Done wrong, it can:

  • Attract unqualified buyers, freebie seekers, and problem customers
  • Cause you to lose chargebacks and disputes
  • Actually prime people to cancel. People who otherwise might have been great customers. 


Instead, when you hire me to help you get it right, you'll see

  • Higher retention rates
  • Fewer customer questions and complaints
  • Fewer disputes, and a much easier time winning those you do still get


Bottom line?



Your refund policy is an important piece of sales and marketing. 



I'll help you get it right.

Reviews


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